2021 Bennett Road Philadelphia, PA 19116 United States
contact@itskoo.com
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About Kegel Trainer PRO
1. What is the Kegel Trainer Pro?
The Kegel Trainer Pro is a pelvic floor muscle training device designed to help strengthen and tone your pelvic floor muscles. It offers a natural, non-invasive way to improve control, stamina, and overall pelvic health, making it beneficial for conditions like PE, ED, and general wellness.
2. How do I use the Kegel Trainer Pro?
Simply follow the instructions provided on our website, which includes a step-by-step guide on how to perform the exercises with the device. Typically, you'll place the device in place, perform your Kegel exercises, and track progress over time.
3. How long does it take to see results?
Results can vary based on individual goals and consistency. Many users report noticeable improvements within 2-4 weeks of regular use, but the best results are typically seen after 6-8 weeks of consistent training.
4. Is the Kegel Trainer Pro safe to use?
Yes, it is completely safe when used according to the instructions. The device is designed for personal use and is made from high-quality, body-safe materials. If you have any pre-existing health conditions, we recommend consulting with a healthcare professional before use.
5. Can I use the Kegel Trainer Pro if I have recently had surgery?
The device can be used for post-surgery recovery, such as after prostate surgery, to help rebuild pelvic floor strength. However, it is best to consult your doctor to ensure it’s right for your specific condition.
Payment Information
1. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, Discover) as well as PayPal for secure payments.
2. Is it safe to enter my payment information on your site?
Absolutely! We use industry-standard encryption to ensure your payment information is kept safe and secure during transactions.
3. Can I cancel or change my order after it’s been placed?
Orders are processed quickly, so once an order is placed, it may not be possible to make changes. However, please contact our support team as soon as possible, and we’ll do our best to accommodate any necessary changes or cancellations.
4. Do you offer discounts or promotions?
We offer special discounts and promotions periodically. To stay informed, subscribe to our newsletter or follow us on social media for the latest updates.
5. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use that number to track your package through the carrier’s website.
Orders and Returns
1. What if I don’t receive my order?
If you don’t receive your order within the estimated delivery time, please check the tracking information provided. If there’s still no update, contact our support team, and we will investigate with the carrier and assist you in resolving the issue.
2. My Kegel Trainer Pro isn’t working properly. What should I do?
Please reach out to our customer support team, and we’ll assist with troubleshooting the issue. If there’s a defect or malfunction, we will guide you through the return or exchange process.
3. Can I return the Kegel Trainer Pro if I’m not satisfied with it?
We offer a satisfaction guarantee for all our products. If you're not satisfied, please contact our support team within 30 days of receiving your order to initiate a return or exchange. Terms and conditions apply.
4. How do I get in touch with customer support?
You can contact our customer support team through the contact form on our website, via email at contact@itskoo.com. We are here to help you with any questions or issues you may have!
